Trenton, NJ — Headquarters
One Door. One Story. Shared Intake.
POP LABS Innovation Hubs fix fragmentation in non-medical social services by coordinating systems, reducing duplication, and protecting public dollars through measurable outcomes.
POP LABS Innovation Hubs is a for-profit social enterprise that designs and facilitates coordinated social service and workforce systems.
Find Your Pathway to Partnership
Whether you're a government leader, foundation investor, or nonprofit partner, we have tailored solutions for your needs.
Government & Counties
Reduce costs, improve coordination, and deliver better outcomes through integrated systems infrastructure.
Learn More →Foundations & Investors
Invest in scalable infrastructure with measurable ROI and sustainable community impact.
Cost for Innovation →Nonprofits & Partners
Join a coordinated network that amplifies your impact and streamlines service delivery.
Become a Partner →The problem isn't funding — it's fragmentation.
Across cities, counties, and states, non-medical social services are funded through dozens of disconnected programs. When systems don't coordinate, people repeat intake, services overlap, and public dollars pay for duplication instead of outcomes.
Fragmentation isn't theoretical. It's measurable — and it's costly.
For Government & Funders: Fragmentation increases cost, weakens oversight, and makes outcomes harder to verify.
The State Auditor confirms what communities already know.
The Office of Legislative Services State Auditor confirms the core issue: fragmentation, weak coordination, and gaps in grant monitoring. Temporary pilots and one-off programs cannot solve a permanent coordination problem. POP LABS is built as infrastructure — not another program layered onto an already fragmented system.
For Oversight, Compliance, and Policy Leaders: POP LABS directly responds to auditor findings calling for coordination, stronger monitoring, and permanent systems-level solutions.
The current way sends people in circles. POP LABS connects the system.
Today, the burden of coordination sits on the person seeking help. They retell their story, restart paperwork, and wait while systems operate in silos. POP LABS flips that model. We create one front door into fragmented systems so individuals tell their story once — and providers coordinate behind the scenes through shared intake and warm handoffs.
Who plugs into this system
Service Providers & Nonprofits
No competing intake. Clear handoff standards. Shared outcomes reporting.
Government Agencies
Reduced duplication. Cleaner data. Measurable throughput across programs.
Community-Based Organizations
Lower administrative burden. Faster client completion. Real collaboration — not referrals.
What coordination looks like in practice.
Inside a POP LABS Innovation Hub, services don't just co-exist — they coordinate in real time. Small and mid-sized nonprofits share space and standards. Larger nonprofits and state organizations rotate in to reduce bottlenecks. The result is faster completion, fewer redundancies, and cleaner reporting.
Co-located Providers
Small and mid-sized nonprofits working side-by-side
Shared Coordination
Case managers and navigators completing warm handoffs
One-Stop Access
Residents and families tell their story once
Space for Partners
Room for larger nonprofits, hospitals, workforce boards, and state agencies
Revenue that reinforces trust — not privilege.
POP LABS operates through public-private partnerships designed to keep incentives aligned. Government partners cover operating costs up front. POP LABS earns performance fees only when verified savings are achieved. If savings are not verified, POP LABS does not get paid. This model protects public dollars while ensuring coordination actually delivers results.
The rule is simple: the public wins first.
Government retains 80% of verified savings. POP LABS earns 20%, only from verified recovered waste. As scale increases, the percentage may step down — but the rule stays the same: no verified savings, no performance payment.
POP LABS does not profit from need. We earn from results.
New Jersey first. Then replicate.
POP LABS is built to prove coordination locally and scale responsibly. We start in Trenton, expand to Mercer County, and replicate statewide — creating a repeatable coordination layer that counties and states can adopt without rebuilding systems from scratch.
Counties & Regional Authorities
Adopt the POP LABS coordination framework
States & Multi-County Compacts
Standardize shared intake and reporting
National Anchors
Support replication across jurisdictions
Here's what launching in Trenton looks like — step by step.
POP LABS launches through a two-step implementation strategy designed for proof and scale.
Trenton Flagship (East Ward)
Launch operations, shared intake, warm handoffs, and performance tracking.
Major-Hub Trenton System
Secure a larger permanent facility to support full co-location, training, and citywide coordination.
This isn't about aesthetics. It's about capacity.
What partners bring to the table.
Sustainable coordination requires more than goodwill. POP LABS succeeds when partners align around clear roles.
Infrastructure outlasts turnover.
Ready to transform New Jersey?
POP LABS is ready to launch in Trenton. Coordination is no longer optional — it's the unlock.
Partner With Us
Nonprofits ready for co-location
Service providers
Faith-based and community organizations
Partner With UsCatherine Sackey, MPAP — Founder & CEO